Delivery Policy
We aim to provide fast, safe, and reliable delivery across Pakistan to ensure a smooth shopping experience.
1. Delivery Coverage
We offer nationwide delivery to all major cities and remote areas across Pakistan.
2. Delivery Time
- Standard Delivery: 1–4 working days
- Delivery time may vary depending on your location and courier service
3. Order Processing
- Orders are processed after confirmation via phone call
- Orders placed on weekends or public holidays may be processed on the next working day
- if order is placed after 3PM it may be processed next working day.
4. Shipping Charges
- Delivery charges may vary based on location and order size
- The exact shipping cost will be confirmed during the order confirmation call
5. Order Tracking
Once your order is shipped, tracking details (if available) will be shared via email.
6. Delivery Delays
Delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
- Unexpected supply chain disruptions
7. Failed Delivery
- Ensure your contact number and address are correct
- If delivery fails due to incorrect information, re-delivery charges may apply
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us immediately
- Provide the opening video as proof.
- We will assist with replacement or resolution
9. Cash on Delivery (COD)
- COD is available in most areas across Pakistan
- Please ensure payment is ready at the time of delivery
10. Contact Support
For delivery-related queries, feel free to contact our support team.